Complaints clause

Complaints clause

aevi insurance is the first point of contact for your complaints. If you cannot reach an agreement, you can contact KBC Complaints Management, Brusselsesteenweg 100, 3000 Leuven, klachten@kbc.be. tel. 016 43 25 94.

If you cannot find a suitable solution, you can contact the Insurance Ombudsman by surfing to www.ombudsman.be. However, you always retain the right to initiate legal proceedings.